User Agreement and Public Offer
Version dated July 21, 2026
1. General
This User Agreement (the Agreement) governs access to and use of the taktom.ru website (the Site) and the TAktom cloud service (the Service). The Site and the Service are operated by Viktor Fedorovich Abdulov, -, taxpayer ID (INN) 631610850704 (the Operator).
This English text is a translation provided for convenience only. In case of any discrepancy between the English and the Russian versions of the Agreement, the Russian version shall prevail.
By accessing or using the Site or the Service you confirm that you have read and accept this Agreement in full. If you do not agree with any provision of the Agreement, you must stop using the Site and the Service.
If you use the Service on behalf of an organization, you represent that you are authorized to accept this Agreement on its behalf.
2. Public offer and acceptance
This Agreement constitutes a public offer within the meaning of Article 437 of the Civil Code of the Russian Federation. The descriptions and prices of the plans published on the Site at the moment of acceptance form an integral part of the offer.
The offer is accepted by paying for the selected plan or, for free plans and trial periods, by registering an account in the Service. From the moment of acceptance the Agreement is deemed concluded between the Operator and the user.
The Operator may change the set of plans, prices and characteristics of the Service; such changes do not apply to periods already paid for. Current plans and prices are published on the Site.
3. Access to the Service and your account
The functionality of the Service is determined by the selected plan. Free plans and trial periods are provided at the discretion of the Operator and may be changed or discontinued at any time.
To create an account you provide your e-mail address. You are responsible for keeping your credentials confidential and for all actions performed under your account.
The Operator may carry out maintenance, release updates and change the Service, which may result in temporary unavailability of the Service.
4. Payment, subscription and refunds
Plans are paid for via the YooKassa payment service (YooMoney NBCO LLC). The Operator does not store or process full bank card details of users.
The payment obligation of the user is deemed fulfilled at the moment the funds are successfully credited to the account of the payment aggregator.
A fiscal receipt is generated and sent to the e-mail address of the user in accordance with Federal Law No. 54-FZ dated May 22, 2003.
If the user enables automatic payments, the subscription renews automatically: the fee for the next period is charged to the linked payment method on the end date of the paid period. The user may disable auto-renewal at any time in the account settings or by contacting the Operator using the contact details below, no later than 24 hours before the next charge date. After auto-renewal is disabled, access to paid features remains until the end of the paid period.
The service is deemed rendered from the moment access to the Service is provided. Payments for a paid period are non-refundable, except in cases required by applicable law. A refund request shall be sent to the Operator using the contact details below; the review period is 10 calendar days. If a refund is approved, the funds are returned using the same payment method within 10 calendar days; the actual crediting time depends on the payment system and the bank of the user.
5. Acceptable use
When using the Site and the Service you must not:
- violate applicable law or the rights of third parties;
- upload or distribute malicious code, or information whose distribution is prohibited by law;
- attempt unauthorized access to the Service, to other users data or to the Operator infrastructure;
- create excessive load on the Service, bypass technical limitations, or use automated data collection tools without the Operator consent;
- decompile, disassemble or otherwise examine the code of the Service, or resell access to the Service without the written consent of the Operator.
If this Agreement is breached, the Operator may suspend or terminate access to the Service without any compensation.
6. Intellectual property
Exclusive rights to the Service, the Site and their elements (code, design, texts, graphics, trademarks and logos) belong to the Operator or other rightholders. You are granted a limited, non-transferable right to use the Service within the selected plan; no other rights are granted.
7. Your data
You retain the rights to the data you place in the Service. You warrant that placing the data does not violate the law or the rights of third parties.
The Operator takes reasonable technical and organizational measures to protect the data but does not guarantee its absolute safety. You are advised to keep your own backup copies of important information.
After the subscription ends or the account is deleted, your data may be irreversibly deleted after a reasonable period.
8. Personal data and privacy
To create an account and provide the Service, the Operator collects and processes the e-mail address of the user and other data required for the account to function.
For payment fiscalization and sending fiscal receipts in accordance with Federal Law No. 54-FZ, user data (e-mail address, amount and transaction ID) is transferred to YooMoney NBCO LLC.
The processing and protection of personal data is governed by the Privacy Policy published on the Site:
9. Disclaimer of warranties
The Site and the Service are provided on an as-is and as-available basis. To the maximum extent permitted by applicable law, the Operator makes no warranties of any kind, express or implied, including warranties of uninterrupted or error-free operation, fitness for a particular purpose, compliance with your expectations, compatibility with your software and hardware, or safety of data.
The Operator does not warrant that the Service will be available at all times, that defects will be corrected, or that the Service is free of vulnerabilities.
10. Limitation of liability
To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect damages, lost profit, loss of data, loss of goodwill or business interruption arising out of the use of, or inability to use, the Site or the Service.
The aggregate liability of the Operator for any claims related to the Service is limited to the amount actually paid by you for the use of the Service during the three months preceding the event giving rise to the liability.
The Operator is not liable for failures caused by third parties (hosting providers, telecom operators, payment systems) or for force majeure events.
Nothing in this Agreement limits liability that cannot be excluded or limited under mandatory provisions of applicable law.
11. Third-party resources
The Site and the Service may contain links to third-party websites and services. The Operator does not control and is not responsible for their content.
12. Changes to the Agreement
The Operator may amend this Agreement unilaterally. A new version takes effect upon its publication on the Site unless stated otherwise. Continued use of the Site or the Service after the changes are published constitutes acceptance of the new version of the Agreement.
13. Governing law and disputes
This Agreement and the relations of the parties are governed by the law of the Russian Federation.
A mandatory pre-trial claim procedure applies before going to court: a claim shall be sent to the Operator using the contact details below; the response period is 30 calendar days from the date of receipt.
Disputes not resolved through the claim procedure shall be referred to the court at the location of the Operator, unless otherwise required by applicable law.
14. Operator details and contacts
Send questions about this Agreement, claims and refund requests using the contact details below.
Viktor Fedorovich Abdulov
-
INN 631610850704
taktom@reneos.com · +7 939 975-00-85